Bright Incentives
We appreciate your participation and want to help explain the research incentives.
Since this is a national and online study, we use virtual gift cards through Dash. This means the card is processed by both the university's financial department as well as Dash. This can cause delays, so we have created this page to answer your questions.
Incentives
Incentives are associated with completed milestones and are entirely virtual. Cards are not reloaded and can't be used for physical purchases.
Register
An email will be sent from support@mydashcard.com for you to register your card. The card will not have funds on it until Dash processes and loads it. As such, we cannot guarantee when the incentive will be available to be used.
Timeline
It can take up to eight business days for funds to become available following the initial request. This includes a delay from when the card is registered to when the funds are loaded. The card will not be usable for purchases until the funds are made available.
Support
If you have not received or activated your card, you can email: projectbright@umich.edu.
If you have activated your card, you will need to contact Dash. Please have your 16 digit card number available.
Phone: 833-848-5768
Email: support@mydashcard.com
